Loading Please Wait...




CSF has three Warehouses in Florida & US. Our Florida Warehouse is situated in the City of Miami - a common trade zone and export area, which is located approximately 11 miles from Miami International Airport.

  • Our Standard Services Warehouse is located at 8606 NW 66th Street, Miami, Florida 33195-2613 offers standard Skybox Services, where air shipments are dispatched five days a week, Monday through Friday.

Also available for our members, CSF has two (2) other Warehouses located in Miami which handles the Consolidation and Ocean services each Monday, respectively. Click here to contact us for Further Information.

We have one office in Trinidad and one in Tobago; our Head Office and Central Pick-Up Office in 82/5 Macaya Trace, Monroe Road, Cunupia, and our Tobago Pick-Up Office in Unit 5 Milford Bay Plaza, Crown Point, Tobago.
Our contact numbers are 225-4CSF (225-4273) and CALL-CSF (225-5273) and 290-3110 for Tobago.

Our office business hours are as follows:

Central Office

82/5 Macaya Trace, Monroe Road - Cunupia

Open Mondays - Fridays from 8:00 am to 5:00 pm and on Saturdays from 8:00 am to 3:00 pm

Tobago Office

Unit 5 Milford Bay Plaza, Crown Point, Tobago

Open Mondays - Fridays from 8:00 am to 5:00 pm. Office is closed on Saturdays

Miami, FL Warehouses

Standard Services - 8606 NW 66th Street, Miami-Florida 33166-2613 (AIR)

Consolidation Services  Contact us for Further Information

Ocean Services  Contact us for Further Information

Open Mondays through Fridays from 7:30 am to 5:00 pm



Once your item is delivered to your skybox address, it will be shipped within 1-2 working days during off-peak shipping seasons. If your packages arrive in the Miami Warehouse before 2:00 pm on a weekday of the off-peak shipping seasons, packages will be processed for shipping to arrive in Trinidad for Customs & Excise clearance by the next business day. Allowances for delays are expected and most anticipated during peak seasons such as for periods around Black Friday sales, Christmas and other Seasonal & Holiday Sales within the US and occasionally in off-peak seasons if there are unusually high receiving volumes or in circumstances out of our control during clearance.
After CSF has cleared the item through Customs & Excise, packages are delivered within 1-2 two working days. Picking up shipments, however, can be collected within 24 hours after clearance.
CSF can accommodate shipments of all weights and sizes however for shipments exceeding regular weights of 200 pounds or a volume greater than 88 x 125 x 76 inches, a quotation would be required before the item is shipped. This is necessary to determine if additional handling fees or special arrangements would be required.

Listed below are three (3) categories of items which CSF refrains from shipping unless the appropriate required licenses, documentation, certificates or permits are submitted prior to shipping. These categories include:

  • +Restricted Goods for import
  • +Goods that require special Permits and License
  • +Hazardous Materials and Goods (HAZMAT)

Also to note, there is a list of specific items which are NOT ALLOWED FOR IMPORT into Trinidad and Tobago, further details can be found in our Service Guide located under the "Support" section of your Member's Dashboard.

This is to ensure that customers can be reimbursed in the event of a damaged or lost packages, customers must ensure that insurance is paid on the invoice to receive a full refund. However, it should be noted that members would not be compensated for lost or damaged packages which are not in CSF's care or outside the responsibility of CSF.

Members would only be eligible for reimbursement for items which were deemed lost or damaged while in custody of CSF, these items would be covered by our default Standard Insurance based on value. Members whose items carry additional insurance would be fully reimbursed up to the value of the item.

By default, a Standard Insurance fee is applied to all eligible air shipment packages with certain exceptions and circumstances, which is further explained in our 'terms of service' guide. This helps to mitigate the effects of unforeseen losses or damages in relation to the importation of items using CSF Couriers Limited services. Your CSF Invoice will automatically be billed an Insurance charge of one percent (1%) on every USD100.00 or any part thereof. This will be based on the Supplier's Invoice total value included with your packages. In the absence of a supplier invoice, the value applied will be at a minimum of USD1.00.

The Standard Insurance covers a maximum value of up to USD2000.00. Standard coverage applies to eligible items as described, with the exception of the following:

(i) Any item exceeding the limit of 100 pounds (actual weight);

(ii) Perishable and all fragile/breakable items;

(iii) Any single supplier's invoice exceeding the value of USD2000.00.

All televisions inclusive of monitors or displays being shipped must be accompanied by the supplier's invoice upon shipping to Trinidad. The insurance calculation for such is 10% of the value of the item or any part thereof.

For example, if the item is valued at USD1250.00 the insurance will be calculated based on the value of US$1300.00. The insurance charge will therefore be calculated at USD130.00 and this value will be billed to your freight invoice.

NOTE: When a Television is shipped to Trinidad using our CSF service, upon arrival to our facility, checks are made to ensure that it is in Good Condition. Deliveries are based on CSF's availability and advanced online payments or customers can arrange to pickup at Central Pick-Up Office at 82/5 Macaya Trace, Munroe Road, Cunupia.

CSF does not provide this service; however, we can recommend other providers.


A freight charge is a fee for shipping your package from the United States into Trinidad. It is charged based on the package actual pound weight for air shipments.
Import Duties and VAT are charged by the Government of Trinidad & Tobago as a tax for importing most items. Duties & VAT are determined by the type of goods and the value, based on this information Customs & Excise, using their Tariff (a list of items and their applicable charges) will determine if goods are subject to charges or not. These charges are collected by the Customs & Excise Division for the Ministry of Finance. These taxes are charged as a percentage of the cost of the goods + the cost of the shipping + the cost of any insurance, this is what is termed the CIF value.
No, not all items are subjected to duties and VAT. Based on guidelines of the Customs and Excise Division, some items are exempted from either Duties, VAT or Both. Our online estimate calculator will provide a breakdown of the corresponding rate for each item selected when all relevant data is entered. More details of applicable Duties and VAT on items are available on the Customs and Excise Division link http://www.customs.gov.tt/

OPT is a tax applied on the Cost, Insurance and Freight (C.I.F) value of the shipment and then the duties and VAT will be applied. This is a tax implemented by the Government of Trinidad and Tobago for all goods shipped that:

  • Purchased by means of an electronic transaction;
  • Imported into Trinidad and Tobago by air transportation;
  • Consigned to a consumer; and
  • Entered from a transit shed

Should you have a query regarding charges applied to items, you would be advised to create a ticket via the Online Support Center using the help topic Invoice/Payment Query. Here members can log into their dashboard and create a ticket.

It depends on the cost of the goods declared, seeing that Duties and VAT are a percentage of the CIF value, if different invoice totals are declared, and then you pay different amounts. If however the same totals are declared then you pay the same.

Customs would value your item according to the invoice value, if you do not present an invoice (we suggest you pre-alert), Customs would insert a value for your shipment.

All CSF offices accept Linx, Credit Card and certified- managers or company cheques at the discretion of CSF's management. Personal and Business Cheques must be pre-approved prior to making payment. Approval is based on your account history with CSF. CSF also facilitates online payments through the Member's Dashboard and PayPal services.

Yes but cheques are accepted at the discretion of management. Personal and Business Cheques must be pre-approved prior to making payment. Approval is based on your account history.

Yes, drivers accept all forms of card payment.

PayPal payments are made available to you using your CSF Member's Dashboard login, through the "invoice and payment" tab, select your invoice(s) for payment and click on "pay for invoices", then confirm your selections and click on the option to "continue to PayPal" and you will be redirected to PayPal's Login page, once logged in follow the instructions and complete your payment process. If you do not have a PayPal account, you can create one using this Link PayPal Signup Here .


For CSF to track your shipments a domestic carrier's tracking number is required.
An Order Number is a number your online vendor has assigned to your purchase much like an invoice number only relevant to the vendor and this data is not shared with an external database, therefore Shippers and Carriers cannot determine tracking status of packages by order numbers.
United States Postal Service (USPS) delivers all packages to the nearest post office within the zip code. Packages would then be placed into Bins and all will be marked as delivered before reaching final Warehouse destination, at times upon leaving post office a signature is attached resulting in misleading notifications of package arriving and received by Miami Warehouse. In many cases, packages would actually be transported from the post office to our warehouse between 3 - 7 working days. For this reason, members expecting items being delivered by USPS should anticipate a few additional days for packages to be shipped to Trinidad for clearance.

Packages that have been delivered to our warehouse would be shipped within 1-2 working days. Please note, if your package was shipped using USPS, as explained in the point above "reason for delays for packages delivers by USPS" please allow a few additional days before your package arrival to Trinidad.

In most cases, the package may have been scanned by the domestic carrier but not physically delivered to CSF. CSF would, however, use the tracking number and supplier's invoice to further investigate such instances.

Should your package be delivered to an incorrect address, members would be advised to contact their supplier or domestic carrier to further investigate.

In such instances, a tracking number and supplier's invoice would be required to verify that the package in question does belong to the member before shipping to Trinidad.


Login to your member's dashboard on CSF's website, members are allowed to update personal information by clicking on the tab to the left that says "UPDATE PROFILE".
A ticket must be submitted via the Online Support Center under the help topic Request Pickup which is only accommodated at our Central Pick-Up Office in 82/5 Macaya Trace, Monroe Road, Cunupia.
CSF Couriers Limited will make two (2) delivery attempts to your delivery address with no charge to you. After two attempts, the package will then be transferred to our Central Pick-Up Office to await your collection.

Members will receive an email notification.

No, drivers don't deliver packages on Saturdays.

The cut off time for drivers is approximately 4:00 pm.

Yes, there are certain several limitations that would affect delivery in certain areas such as time and distance, if a member is in such an area CSF will work with them to find a solution where the package can be delivered or picked up safely.

If a delivery was missed, another will be rescheduled by our dispatch team, based on the next date of delivery in your area.

No, there is no charge if two (02) deliveries are missed, however packages will be transferred to our Central Pick-Up Office in 82/5 Macaya Trace, Monroe Road, Cunupia for members to collect.


Customers are required to pay a Tobago Transport Surcharge of ($2.00 USD per Invoice). Items are brought to Trinidad and then dispatched to Tobago after it is sorted by our Trinidad Warehouse. This charge is necessary to cover freight and handling expenses on route from Trinidad to Tobago.
Packages are scheduled to be sent three (03) times a week, however where a need arises, additional trips are made. These trips are dependent on the availability of the Tobago ferries.
Yes, customers can contact the Tobago office to schedule delivery or choose that option via their Dashboard.


Contact us for Further Information
The consolidation fee is USD10.00 (maximum size 36"x22"x22" and not more than 101lbs)
Yes, you can request it to be transferred to the STANDARD warehouse and your package will ship as unconsolidated and treated as standard air shipment
No, it would be transferred to the STANDARD warehouse and your package will ship as unconsolidated and treated as standard air shipment
No, it would be transferred to the STANDARD warehouse and your package will ship as unconsolidated and treated as standard air shipment
No, it would be transferred to the STANDARD warehouse and your package will ship as unconsolidated and treated as standard air shipment
Items will ship out once a week on a Monday, with the exception of public holidays in the US, where the consolidation will be shipped the following day
Yes, once they can fit in the Maximum Package Size of 36"x22"x22" and weight of 101 lbs and they are not a fragile item, they can be consolidated with any other item
No, this could jeopardize the safety of the items
  • Possible reduction in shipping cost of package
  • Reduce unnecessary bulk in packaging, while maintaining protection of your goods
  • Consolidation reduces the amount of insurance you pay on several shipped packages, e.g. if you have two separate packages you pay insurance on each package, but if you consolidate your packages to one box, you will just pay insurance for one shipped package
  • For Tobago Customers, it reduces the amount of delivery fees you pay per package, e.g. if you have two separate packages you will pay delivery fee on each package, consolidation allows you to pay delivery cost on one package


CSF started its operations in the year 2006.
CSF is unique because of our affordable rates, our focus on excellent customer service and efficient operations as our main competitive advantages, adding to which the convenience of our geographically located Pick-Up offices both in Trinidad & Tobago and our free Delivery Service.
CSF believes in serving the entire country and we believe that Central is the best location to coordinate all our activities.